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How long does it take from the moment we place an order to the moment we receive it?+
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How are the products packaged?+
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Where can I get information on weight and dimensions?+
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Which are the necessary steps in case I would like to return the article(s)?
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How can I get in contact with Kemen, should I have additional questions not listed in this section?+
Our return policy
In this section you can find all the necessary information you need to know regarding our return policy. Our general return policy applies to all products sold at Kemenwall.com. You can find the details of this policy in the table below.
Damaged, faulty or incorrect items
The table below shows the steps you need to follow in case you receive damaged, faulty or incorrect items from us:
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